Are you supporting a patient with both clinical and special support needs?
Clinical care needs
Provides locally agreed information to help you make clinical decisions at the point of care.
Also see Responding to Events in Christchurch.
Provides health information for the general public that is specific to Canterbury.
Includes printable factsheets and descriptions of local health services and support.
Wellbeing & mental health
Encourage patients to call or text 1737 any time, day or night, to speak to a trained counsellor for free.
Provides pathways on topics such as anxiety, depression, post-earthquake mental health, suicide prevention, and mental health requests. Includes a specific section for Child and Youth Mental Health.
Offers a free counselling service with professionally trained counsellors and psychologists.
Provides tips for coping with a disaster.
Financial & everyday needs
0800 Government Helpline
Patients can call 0800 779 997 for help or information, or simply to be put in touch with the right people. They can also email firstname.lastname@example.org.
Can assist with:
- urgent or unexpected costs.
- loss of income due to inability to work.
- emergency benefit.
- housing concerns, whether you are unable to access your own home or are providing accommodation to others.
Can assist with:
- injuries – paying for medical care, compensation for loss of earnings, help at home, and childcare.
- funeral costs.
- survivor grants.
- ongoing support for children in New Zealand.
- weekly compensation for families/whānau.
See Cultural Awareness for information and resources on working with patients in a culturally sensitive and supportive way.