Community & social workers

Are you supporting a client with special support needs?

Medical care needs

Finding a GP

If your client needs medical or mental health care, a general practitioner (GP) is the best person to contact – even if you're not sure what's going on, or what sort of help is needed. Below are some resources that you can use to help them find a GP if they don't already have one.


Provides health information for the general public that is specific to Canterbury. 

Includes printable factsheets and descriptions of local health services and support.

Wellbeing & mental health

Encourage clients to call or text 1737 any time, day or night, to speak to a trained counsellor for free.

See the Wellbeing & Mental Health page for a wide variety of other resources.

Canterbury Charity Hospitalopen_in_new

Offers a free counselling service with professionally trained counsellors and psychologists.

All Right?open_in_new

Provides tips for coping with a disaster.

Financial & everyday needs

0800 Government Helpline

Clients can call 0800 779 997 or email for help or information, or simply to be put in touch with the right people.

Work and Income NZopen_in_new

Can assist with:

  • urgent or unexpected costs.
  • loss of income due to inability to work.
  • emergency benefit.
  • housing concerns, whether you are unable to access your own home or are providing accommodation to others.

Cultural sensitivity

See Cultural Awareness for information and resources on working with clients in a culturally sensitive and supportive way.