Community & social workers

Are you supporting a client with special support needs?

Medical care needs

Finding a GP

If your client needs medical or mental health care, a general practitioner (GP) is the best person to contact – even if you're not sure what's going on, or what sort of help is needed. Below are some resources that you can use to help them find a GP if they don't already have one.

HealthInfoopen_in_new

Provides health information for the general public that is specific to Canterbury. 

Includes printable factsheets and descriptions of local health services and support.

Wellbeing & mental health

Encourage clients to call or text 1737 any time, day or night, to speak to a trained counsellor for free.

See the Wellbeing & Mental Health page for a wide variety of other resources.

Canterbury Charity Hospitalopen_in_new

Offers a free counselling service with professionally trained counsellors and psychologists.

All Right?open_in_new

Provides tips for coping with a disaster.

Financial & everyday needs

0800 Government Helpline

Clients can call 0800 779 997 or email support@msd.govt.nz for help or information, or simply to be put in touch with the right people.

Work and Income NZopen_in_new

Can assist with:

  • urgent or unexpected costs.
  • loss of income due to inability to work.
  • emergency benefit.
  • housing concerns, whether you are unable to access your own home or are providing accommodation to others.

 

ACC (Accident Compensation Corporation)open_in_new

Can assist with:

  • injuries – paying for medical care, compensation for loss of earnings, help at home, and childcare.
  • funeral costs.
  • survivor grants.
  • ongoing support for children in New Zealand.
  • weekly compensation for families/whānau.

Cultural sensitivity

See Cultural Awareness for information and resources on working with clients in a culturally sensitive and supportive way.