Cultural awareness

Working with Muslim communities

General information

• Tips for supporting the Muslim community  | Philanthropy New Zealand
• Coping with community trauma  | Muslim Wellness Foundation
• Refugee and migrant sector service contact list  | Christchurch Resettlement Services
• Engaging with culturally and linguistically diverse communities in times of disaster | Christchurch City Council

For health professionals

• Cultural competence in the care of Muslim patients and their families  |  National Center for Biotechnology Information [UK]
• Muslim patients in Ramadan: A review for primary care physicians  |  National Center for Biotechnology Information [UK]
• Fasting and health during Ramadan  |  British Journal of Family Medicine [UK]
• Health care providers' handbook on Muslim patients [PDF]  |  Queensland Government [AU]
• Practical tips for working with Muslim mental health clients [PDF]  |  Waitemata DHB 
• Working with Muslim families and disability  |  Waitemata DHB 
• Refugee health care: A handbook for health professionals  |  Ministry of Health
• Therapies for refugees, asylum seekers and new migrants: Best and promising practice guide for mental health and addiction services  | Te Pou o Te Whakaaro Nui

For police and frontline response workers

• Practical reference to religious and spiritual diversity for operational police  |  ANZPAA [AU] – An overview of nine religions and spiritualties, and information directly related to police protocols such as: contact and interviewing, death, bereavement and mourning.

Online courses

• Online courses for cultural competence  |  eCALD
• Working with religious diversity  |  eCALD
• Working with CALD families: Disability awareness  | eCALD
• Working with Middle Eastern and African mental health clients  |  eCALD
• Working in a mental health context with CALD clients  |  eCALD
• Diversity and inclusive primary healthcare: Migrants and refugees (part 1)  |  PHARMAC seminars
• Diversity and inclusive primary healthcare: Migrants and refugees (part 2)  |  PHARMAC seminars
• Diversity and inclusive primary healthcare: Migrants and refugees (part 3)  |  PHARMAC seminars

Interpreter services

Ezispeak

• An interpreter service contracted by the government for telephone interpreting service
• Professional interpreters are available to help patients and clients who may speak little or no English.
• Many agencies and organisations – such as ACC, Inland Revenue, Oranga Tamariki, Christchurch City Council, and Healthline – are supported by Language Line.